Last Updated: October 26, 2025
These Terms of Use ("Terms") govern your access to and use of https://systemdesigncoach.com provided by Intellion LLC. By using the Services, you agree to these Terms.
By accessing or using our website, app, or related services (the "Services"), you agree to these Terms of Use ("Terms"). If you do not agree, do not use the Services.
Our Services are intended for individuals 18+ years old. You are responsible for keeping your account credentials confidential and for all activity under your account. Notify us promptly at support@systemdesigncoach.com if you suspect unauthorized use or a security issue. You agree to provide accurate information and keep it up to date.
Use the Services only for lawful purposes and in accordance with these Terms. You agree not to:
Some offerings—such as Bootcamp classes or 1-on-1 coaching—may include additional terms presented at purchase or enrollment (see Part B below). If those terms conflict with these General Terms, the additional terms control for that offering.
All content on the Services (text, videos, graphics, logos, course materials) is owned by Intellion LLC or its licensors and protected by intellectual property laws. No rights are transferred to you by using the Services.
If you choose to share feedback or testimonials, you grant Intellion LLC a non-exclusive, royalty-free license to use that feedback to improve and promote the Services, consistent with our Privacy Policy.
The Services may link to or integrate third-party tools (e.g., authentication, scheduling, video hosting, payments). Those services have their own terms and privacy policies. We are not responsible for third-party content, policies, or actions.
Payments for certain offerings are processed by trusted third-party providers (e.g., Stripe). We do not store full payment card information on our servers. Any specific refund or access terms will be presented at purchase (see also Part B below for classes).
You agree not to post or transmit anything unlawful, infringing, harmful, deceptive, harassing, or otherwise objectionable; not to impersonate others; not to collect data about other users without consent; and not to use automated means to access or disrupt the Services. We may suspend or remove access if we believe your use violates these standards.
We may add, change, or discontinue features at any time. We do not guarantee uninterrupted availability. We are not liable for any changes, interruptions, or discontinuation of the Services.
Some features may use third-party AI services to generate summaries or insights (e.g., from session Q&A or transcripts). See our Privacy Policy for how information may be processed.
If the Services allow you to upload or submit content ("User Content"), you are responsible for it. Do not submit content you do not have rights to share or that violates these Terms. We may remove User Content we reasonably believe violates these Terms or the law.
If you believe material on our Services infringes your copyright, email support@systemdesigncoach.com with:
We may remove the material consistent with applicable law.
Your use of the Services is also governed by our Privacy Policy, which explains how we collect, use, and protect information.
The Services are provided "as is" and "as available." We make no warranties about accuracy, reliability, or availability, and disclaim all warranties to the fullest extent permitted by law.
To the fullest extent permitted by law, Intellion LLC and its instructors, affiliates, and partners will not be liable for any indirect, incidental, consequential, special, or punitive damages arising from or related to your use of the Services.
You agree to indemnify and hold Intellion LLC harmless from claims, damages, liabilities, and expenses (including reasonable attorneys' fees) arising from your unlawful use of the Services or violation of these Terms.
You consent to receive notices and communications from us electronically (e.g., email, in-app messages). These satisfy legal requirements that such communications be in writing.
We may suspend or terminate your access (and, where applicable, your account) if we reasonably believe you violated these Terms or applicable law. Upon termination, provisions that by their nature should survive will continue (e.g., IP ownership, disclaimers, limitations of liability).
We may update these Terms from time to time. The updated version will be posted here with a new "Last Updated" date. Your continued use of the Services after changes means you accept the revised Terms.
These Terms are governed by the laws of the State of Washington, USA, without regard to conflict-of-law rules. You and Intellion LLC agree to the exclusive jurisdiction and venue of the state and federal courts located in King County, Washington, for any dispute, to the extent permitted by law.
We may assign these Terms. If any provision is unenforceable, the remainder remains in effect. Our failure to enforce a provision is not a waiver. Headings are for convenience only.
These Bootcamp Terms apply when you register for or purchase access to any System Design Coach Bootcamp (the "Bootcamp"). These Bootcamp Terms supplement the General Terms in Part A and control for Bootcamp purchases if there is any conflict.
By registering for or purchasing access to any System Design Coach Bootcamp, course, or coaching session (collectively, "Program"), you agree to these Terms of Use ("Agreement").
If you do not agree, you must not enroll or access the materials.
Upon payment, you are granted a personal, non-transferable, non-exclusive, revocable license to access the Program content solely for your own educational use.
You may NOT share, reproduce, record, or distribute any portion of the content (videos, slides, documents, code samples, etc.) with others; resell or publicly post materials on any website, platform, or file-sharing service; or use the materials to teach or offer competing services without prior written permission from Intellion LLC.
Violation of these restrictions will result in immediate termination of access without refund and may result in legal action for infringement of intellectual property rights.
All materials, including but not limited to videos, slides, diagrams, notes, exercises, and software examples, are the exclusive intellectual property of Intellion LLC and are protected under applicable copyright and intellectual property laws.
No ownership rights are transferred through your purchase.
All payments are processed securely via our payment partners (e.g., Stripe).
You can cancel for a full refund up to 7 days before the cohort starts by sending an email with your cancellation request to support@systemdesigncoach.com.
Rescheduling is allowed up to 24 hours before Day 1. Once you reschedule, your enrollment becomes ineligible for a refund. No refunds or reschedules within 24 hours before the cohort starts. You will still have access to all bootcamp course materials after the session.
You agree to participate respectfully during live classes and discussions, not record, broadcast, or share live sessions without written permission, and not disrupt the learning experience for others.
We reserve the right to remove participants who violate these standards without refund.
The Program and materials are provided "as is" for educational purposes only.
We make no guarantees regarding your performance in job interviews, promotions, or employment outcomes as a result of participation.
To the fullest extent permitted by law, Intellion LLC and its instructors shall not be liable for any indirect, incidental, or consequential damages arising from your participation in or reliance on the Program.
We respect your privacy. Your information will be used only to manage your participation, communicate with you about the Program, and comply with applicable laws.
For more details, refer to our Privacy Policy.
These Terms shall be governed by and construed under the laws of the State of Washington, USA, without regard to conflict of law principles.
Any disputes shall be handled in King County, Washington.
We may update these Terms at any time. Updates will be posted on this page with a new effective date.
Continued participation after updates constitutes acceptance of the revised Terms.
Related Policies: Privacy Policy
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